How do I manually create users?

If you want to create users manually as they should not be brought through the import then please follow the below steps:

Please note: If you find within 24 hours your manually created users are getting removed please read this article to confirm why:

Why are users and groups I create within the intranet getting removed?

You will need to have admin access to achieve the below steps:

Creating a new user:

Step 1. Click the cog wheel and go to 'System administration'

Step 2. Go to 'Manage users'

Step 3. Click the 'New User' within the navigation bar

step 4. Please note the below fields are mandatory:

• First name 
• Last name
• Email
• Login name (This is the the Username for accessing the site - This will need to be unique)

Ticking 'Hidden' will mean the user will not be displayed on people search and hide them as the author on any content they create with this account. (This is normally enabled for test accounts where users don't need to see this users details)

Allow mentioning is for if you need to @someone on an article or a comment individually so they are notified of this content personally. 

Step 5. You will now see the user manually created. Click the green plus to add a password for that user

Step 6. Go to 'group structure' and add the users to the required groups 

Step 6. Get the user to login to check everything is working fine. 

Step 7. Get the user to go to 'Update my Details' under the cog wheel to 'Change your password'